3 Counties Motorcycle Training Privacy Policy

Effective Date: this document was last updated 8th May 2018

 

At 3 Counties Motorcycle Training we are committed to protecting and respecting your privacy. This Policy explains when, why and what personal data we collect, how we use it, the terms under which we may disclose it to 3rd parties and how we keep it secure.

 

Consent

By using this website and / or the services of 3 Counties Motorcycle Training you are agreeing to be bound by this policy. If you do not agree with the terms and conditions contained in this Policy, please do not use this website or the services of 3 Counties Motorcycle Training.

 

We may change this Policy from time to time so please check this page to ensure you are happy with our process. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy.

 

Who are we?

3 Counties Motorcycle Training

7 Cambridge Rd

Owlsmoor

Sandhurst

GU47 0TA

 

Why do we collect personal information from you?

We are a provider of motorcycle training courses that require certain personal information to be collected from you to

  • Validate who you are
  • Perform a valid driving licence check with the DVLA
  • Book a 3 Counties Motorcycle Training provided course
  • Book a DVLA provided driving theory test and / or driving practical test
  • Issue a DL196 CBT certificate on successful completion of a CBT course

 

How do we collect personal information from you?

We obtain information about you when

  • You visit our website
  • You make a booking with 3 Counties Motorcycle Training
  • You complete a motorcycle training course such as CBT or DAS

 

What type of personal information do we collect from you?

The personal information we collect may include

  • Unless you provide information voluntarily, we will not collect any personal information about you when you visit our website except for
    • IP address and the website pages visited and when. Please see below for information on Cookies.
  • When making an enquiry via our website form for further details
    • Name
    • E-mail
    • Phone number
    • Age
  • When making a booking for a 3 Counties Motorcycle Training provided course
    • Name
    • Address
    • E-mail
    • Date of Birth and age
    • Driving licence number
    • National Insurance Number 
  • When attending a Compulsory Basic Training (CBT) course
    • Name
    • Address
    • Date of Birth and age
    • Driving licence number
    • Additionally, a record will be kept of your riding skills capability in the event that a CBT was not successfully completed. This enables 3 Counties Motorcycle Training to provide effective follow-on training when a student returns. This skills record will be destroyed after 3 months.

 

Where is personal information stored?

We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction

 

How long is personal information retained?

Your information may be retained for up to 2 years. This enables 3 Counties Motorcycle Training to provide services such as

  • Notification of dates of your course(s) and DVLA driving tests
  • CBT renewal date check
  • DL196 (CBT) certificate replacement service
  • Offer promotions and courses solely provided by 3 Counties Motorcycle Training 

Do we share your personal information with any 3rd parties?

We only share your personal information with the necessary 3rd parties to provide a Motorcycle Training service. or to fulfill our legal obligations. This includes

  • The DVLA
    • To perform a driving licence check
    • To booking a driving theory test and / or driving practical test(s)
    • To submit issued CBT certificate (DL196) returns
  • The MCIAC (http://www.mciac.co.uk/)
    • The MCIAC is an accreditation body that provides voluntary standards monitoring for motorcycle training schools. They may contact you to ask for feedback about the training you received.

We may also use your personal information to identify you in the instance that a Notice of Intended Prosecution has been received by 3 Counties Motorcycle Training with regard to a traffic offence committed by a student whilst under tuition by 3 Counties Motorcycle Training.

 

How may I ask for my personal information to be amended or deleted?

 

You may withdraw consent for the use of your personal information (excluding any use by which 3 Counties Motorcycle Training are obliged to comply with their legal obligations in providing motorcycle training, driving licence law and the current Road Traffic Regulation Act) by contacting us at

 

Stuart McGifford

3 Counties Motorcycle Training at

stu@3cmt.co.uk